Colega AIColega AI

Terms of Use

Last updated: 2026-01-01

Last updated: January 1, 2026

1. Acceptance of Terms

By accessing or using the Colega AI platform, including our website at colega.ai, mobile applications for iOS and Android, and related services (collectively, the "Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you must not use the Service.

These Terms constitute a legally binding agreement between you ("you", "User", or "Customer") and Colega AI Inc., a Delaware C-Corporation with its registered address at 1007 N Orange Street, 4th Floor, Suite #1382, Wilmington, Delaware 19801, United States ("Colega AI", "we", "our", or "us").

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and that organization.

2. Description of Service

Colega AI is an AI-powered social media management platform that enables businesses to:

  • Create and generate content using artificial intelligence
  • Schedule and publish posts across multiple social media platforms (Facebook, Instagram, TikTok, LinkedIn, X/Twitter, Google Business Profile, and others)
  • Manage multiple social media accounts from a single dashboard
  • Analyze social media performance, engagement metrics, and audience demographics
  • Collaborate with team members on content creation and approval workflows
  • Interact with an AI assistant for content ideas, strategy, and copywriting

We reserve the right to modify, update, or discontinue any part of the Service at any time. We will provide reasonable notice of material changes that negatively affect your use of the Service.

3. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you:

  • Are at least 18 years of age
  • Have the legal capacity to enter into these Terms
  • Are not prohibited from using the Service under any applicable law

3.1 No Use By or On Behalf of Minors

You further represent, warrant, and agree that:

  • You will not create, register, or operate an account on behalf of any person under the age of 18, including as a parent, guardian, manager, agent, or talent representative.
  • You will not use the Service to produce, generate, upload, schedule, or publish any content in which you, or any other person, are depicted, portrayed, or represented as a minor — whether the subject is real, edited, or entirely AI-generated.
  • You will not upload photos, videos, audio recordings, or any other identifiable media of minors for any form of processing by the Service, including AI editing, caption generation, scheduling, or analytics.
  • You will notify us immediately at support@colega.ai if you become aware that a minor is using, is depicted through, or is referenced by your account, and you will fully cooperate with any investigation.

3.2 Enforcement

Accounts that violate Sections 3 or 3.1 — including accounts where the holder is under 18, accounts operated for the benefit of a minor, or accounts producing content depicting or targeting minors — will be terminated immediately and permanently, without notice and without refund of any prepaid fees. We may additionally:

  • Delete all content generated by or associated with the account
  • Revoke access to any AI outputs derived from uploaded media
  • Report the matter to the relevant social media platforms, payment processors (including Apple, Google, and Stripe), and, where required by applicable law, to law enforcement and child-safety authorities

4. User Accounts

4.1 Registration

To use the Service, you must create an account by providing accurate, current, and complete information. You agree to keep your account information up to date.

4.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account, whether or not authorized by you
  • Notifying us immediately at support@colega.ai of any unauthorized use of your account or any other breach of security

We are not liable for any loss or damage arising from your failure to secure your account credentials.

4.3 Organizations

You may create or join organizations within the Service. Organization administrators are responsible for managing member access, roles, and permissions. When you join an organization:

  • Organization administrators may have access to your activity, content, and usage within that organization
  • Content created within an organization belongs to the organization, subject to the administrator's control
  • If you leave or are removed from an organization, you may lose access to content created within that organization

Team member data upon removal: When a team member is removed from an organization or leaves voluntarily, their personal account data (name, email, profile) remains under their individual control and is not affected. However, content they created within the organization (posts, drafts, media, AI conversations) remains the property of the organization and will not be deleted upon their departure. The removed member's individual right to request deletion of their personal data under applicable law (e.g., GDPR, CCPA) applies to their personal account data, not to organizational content they contributed. Organization administrators should be aware that removing a member does not automatically delete that member's contributions.

5. Subscriptions and Payment

5.1 Plans and Pricing

The Service is available under various paid subscription plans with different feature levels, usage limits, and support tiers. Current pricing is available at colega.ai. We do not currently offer a permanent free tier.

5.2 Billing

  • Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen plan.
  • Payment is processed through Stripe (web) and RevenueCat (mobile app stores, including Apple App Store and Google Play Store).
  • By providing payment information, you authorize us to charge your payment method for the applicable fees.
  • All prices displayed are inclusive of applicable taxes (VAT, GST, sales tax, etc.) unless otherwise stated. Tax amounts are calculated based on your billing address and the applicable tax rates at the time of purchase. In the unlikely event of a tax calculation error, we reserve the right to correct the amount on a future invoice; we will not retroactively charge you for underpayments, but we may adjust future billing to reflect the correct rate.
  • We support billing in multiple currencies as displayed at the time of purchase. Currency and pricing are determined at the time of subscription and will not fluctuate due to exchange rate changes during your billing period.

5.3 Free Trials and Auto-Renewal Disclosure

We offer a 14-day free trial for new users. During the trial, you have access to paid features at no charge.

IMPORTANT — AUTOMATIC RENEWAL NOTICE: At the end of the 14-day trial period, your subscription will automatically convert to a paid subscription and you will be charged the subscription fee for your selected plan unless you cancel before the trial expires. The subscription fee, billing frequency (monthly or annual), and payment method to be charged are displayed to you at the time you begin your trial. After the trial converts, your subscription will automatically renew at the end of each billing cycle (monthly or annually) at the then-current price, and your payment method will be charged automatically, until you cancel.

How to cancel: You may cancel at any time before the end of your trial or billing period to avoid being charged for the next period. See Section 5.6 for cancellation instructions.

5.4 Promotional Codes

We may from time to time issue promotional codes ("promo codes") that provide discounts or extended trial periods. Promo codes are subject to specific terms communicated at the time of issuance, are non-transferable, cannot be combined with other offers, and may expire without notice.

5.5 Cooling-Off Period and Refunds

  • EU/EEA/UK consumers: You have a 14-day right of withdrawal from the date of purchase, in accordance with the EU Consumer Rights Directive. To exercise this right, contact us at support@colega.ai within 14 days of your purchase. If you have actively used the Service during the cooling-off period, we may deduct a proportional amount for the service already provided.
  • Web subscriptions (Stripe): Subscription fees are generally non-refundable outside of the statutory cooling-off period, except:
    • As required by applicable consumer protection law in your jurisdiction
    • If we terminate your account without cause before the end of a paid billing period (you will receive a pro-rata refund)
    • At our discretion in exceptional circumstances — contact support@colega.ai and we will work with you to find a resolution
  • Mobile app subscriptions (Apple App Store / Google Play Store): Refunds for subscriptions purchased through the Apple App Store or Google Play Store are governed by the respective store's refund policies. We cannot directly process refunds for app store purchases. If you are unable to obtain a refund through the app store and believe you are entitled to one, contact us at support@colega.ai and we will do our best to assist you.

5.6 Cancellation

You may cancel your subscription at any time:

  • Web: Through your account settings or by contacting support@colega.ai
  • iOS: Through Apple App Store subscription management
  • Android: Through Google Play Store subscription management

Upon cancellation:

  • You will retain access to paid features until the end of your current billing period
  • Your account will remain active but with limited functionality after the billing period ends
  • No further charges will be made after the current billing period

5.7 Price Changes

We reserve the right to modify our pricing. We will provide at least 30 days' written notice of any price increase via email. The new price will apply at the start of your next billing cycle after the notice period. If you do not agree to the new price, you may cancel your subscription before the new price takes effect.

5.8 Mobile App Store Purchases

Subscriptions purchased through the Apple App Store or Google Play Store are subject to the respective store's terms, conditions, and refund policies in addition to these Terms. In the event of a conflict between these Terms and the app store's terms regarding billing, refunds, or cancellation, the app store's terms shall prevail for purchases made through that store. To manage or cancel these subscriptions, use the subscription management features of the relevant app store.

6. Acceptable Use

6.1 You Agree To

  • Use the Service in compliance with all applicable laws and regulations in your jurisdiction
  • Respect the terms of service and community guidelines of any social media platforms you connect to the Service
  • Provide accurate information about your business and social media accounts
  • Review all AI-generated content before publishing and take responsibility for what you publish
  • Respect the intellectual property rights of others

6.2 You Agree Not To

Prohibited conduct. You will not:

  • Violate any applicable local, national, or international laws or regulations
  • Infringe on the intellectual property rights, privacy, or other rights of any third party
  • Use the Service to generate spam, misleading content, disinformation, or content designed to deceive
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity
  • Attempt to gain unauthorized access to our systems, other users' accounts, or connected services
  • Reverse-engineer, decompile, disassemble, or attempt to extract the source code of the Service
  • Use automated tools (bots, scrapers, crawlers) to access the Service except through our official API with proper authorization
  • Circumvent, disable, or manipulate usage limits, rate limits, security features, or other technical restrictions
  • Resell, sublicense, lease, or redistribute access to the Service without our prior written consent
  • Use the Service as a proxy, wrapper, or intermediary to access the underlying AI models, APIs, or third-party services for purposes unrelated to social media management
  • Use the Service primarily to extract, harvest, or bulk-generate AI outputs for use outside the platform, including reselling AI-generated content as a service to third parties
  • Access or use the AI features in a manner that violates the acceptable use policies of our underlying AI providers (OpenAI, Anthropic, AWS, Google, Fal AI, Replicate)
  • Use the Service to build a competing product or service, or to benchmark the Service for competitive purposes
  • Upload or transmit viruses, malware, or other harmful code
  • Interfere with or disrupt the integrity or performance of the Service
  • Register, operate, or contribute content to an account that is maintained for or on behalf of a minor, including accounts managed by parents, guardians, talent managers, or agencies

Prohibited content. You will not create, generate, upload, schedule, or publish content through the Service that falls into any of the following categories. Violations may result in immediate termination without refund, deletion of generated content, revocation of AI outputs derived from your uploads, and, where required by applicable law, reporting to law enforcement, child-safety authorities, or the relevant regulator.

Content involving minors (see also Section 3.1)

  • Content that depicts, features, references, promotes, sexualizes, or targets minors as subjects or audience, whether the depicted subject is a real person, an edited likeness, or an entirely AI-generated figure
  • Use of AI features to edit, synthesize, transform, or generate the likeness of any person — including yourself — so as to appear as, or be marketed as, a minor
  • Hashtags, captions, framing, or metadata soliciting engagement from minor audiences, or positioning the account as belonging to a minor — including (without limitation) tags such as #中学生アイドル, #小学生モデル, #jkidol, #kidmodel, #teenidol, and equivalents in any language
  • Any content that sexualizes, exploits, endangers, or grooms a minor — this is a zero-tolerance violation and will be reported to law enforcement and relevant authorities

Sexual and adult content

  • Sexually explicit material, pornography, or nudity involving any person
  • Non-consensual intimate imagery of any kind, including AI-generated or deepfake intimate imagery
  • Advertising, solicitation, or promotion of sexual services, escort services, or adult subscription content
  • Sexualization of real identifiable persons without their documented, affirmative consent

Violence, terrorism, and hate

  • Graphic violence, gore, torture, animal cruelty, or shock content
  • Glorification, incitement, recruitment for, or material support of terrorism, violent extremism, or organized crime
  • Attacks on or dehumanization of people on the basis of race, ethnicity, national origin, caste, sexual orientation, gender identity, religion, serious disease, or disability
  • Promotion of hate groups, their symbols, or their rhetoric

Self-harm, suicide, and dangerous behavior

  • Promotion, encouragement, or detailed instruction of suicide, self-injury, or dangerous eating-disorder behavior
  • Promotion of dangerous stunts, challenges, or activities likely to cause serious injury or death
  • Awareness, recovery, or educational content on these topics is permitted if framed appropriately and does not provide methods or encouragement

Illegal or regulated goods and services

  • Sale, promotion, or procurement of illegal drugs or controlled substances; sale of prescription medicines outside licensed channels
  • Sale or promotion of firearms, ammunition, explosives, 3D-printed weapons, or illegal weapon accessories
  • Human trafficking, forced labor, non-consensual services, or exploitation of vulnerable persons
  • Stolen goods, counterfeit items, or infringing digital goods
  • Unlicensed gambling or unlicensed financial services

Deception, fraud, and impersonation

  • Scams, phishing, pyramid schemes, multi-level marketing recruitment, "get-rich-quick" offers
  • Impersonation of any person, brand, public figure, organization, or government entity
  • Deepfakes, voice clones, or AI-generated likenesses of real identifiable persons produced without that person's documented, affirmative consent
  • Coordinated inauthentic behavior, fake engagement, fake reviews, or manipulation of platform metrics
  • Election or civic disinformation, voter-suppression content, or content designed to undermine legitimate electoral processes

Regulated professional content

  • Medical, legal, financial, psychological, or tax advice presented as professional guidance, without the appropriate qualifications, disclosures, and platform-required disclaimers
  • Health misinformation, including unverified treatments, cures, or disease-prevention claims
  • Unregistered investment advice, "pump-and-dump" promotion, or content trading on material non-public information
  • Unlicensed promotion of pharmaceuticals, dietary supplements making medical claims, or unverified health products

Harassment and privacy violations

  • Targeted harassment, bullying, or stalking of any identifiable person
  • Doxxing — publishing private personal information (home address, phone number, employer, identity documents, private communications) without consent
  • Content that threatens, intimidates, or is designed to cause severe distress

6.3 Enforcement

We reserve the right to investigate suspected violations and take appropriate action, including:

  • Issuing warnings
  • Removing or disabling content
  • Temporarily suspending your account
  • Permanently terminating your account
  • Reporting illegal activity to law enforcement authorities

Content removal process: If we remove or disable your content, we will notify you via email with the reason for removal within a reasonable timeframe, unless notification is prohibited by law or would compromise an ongoing investigation. You may appeal a content removal decision by contacting support@colega.ai within 14 days of the notification. We will review your appeal and respond within 14 days. Content that violates applicable law or poses an immediate safety risk is not eligible for appeal and may be removed without prior notice.

We will make reasonable efforts to notify you of enforcement actions and provide an opportunity to address the issue, except where immediate action is required to protect the Service, our users, or third parties.

7. Content and Intellectual Property

7.1 Your Content

You retain ownership of all content you create, upload, or provide through the Service ("Your Content"), including text, images, videos, business information, and social media data. By using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to use, store, process, reproduce, and display Your Content solely for the purpose of:

  • Providing the Service to you (publishing, scheduling, analytics)
  • Generating AI-powered content based on your inputs and business context
  • Improving the Service and our AI models (using de-identified, aggregated, or anonymized data only — see Privacy Policy, Section 4.2 for details and opt-out)

This license terminates when you delete Your Content or your account, subject to our data retention policy (see Privacy Policy, Section 8).

7.2 AI-Generated Content

Content generated by our AI features is produced based on your inputs, business context, brand voice settings, and instructions. Our AI features are powered by third-party AI providers (including OpenAI, Anthropic, AWS Bedrock, Google Gemini, Fal AI, and Replicate) as well as open-source AI models.

Ownership: You own the AI-generated content you create through the Service, to the extent permissible under applicable law.

Your responsibilities regarding AI-generated content:

  • You are solely responsible for reviewing, editing, and approving all AI-generated content before it is published. The Service does not automatically publish content without your approval.
  • You are responsible for ensuring that any content you publish — whether AI-generated or otherwise — complies with applicable laws, regulations, social media platform terms of service, and community guidelines.
  • You should not rely on AI-generated content as factual, complete, or legally compliant without independent verification.
  • You acknowledge that AI-generated content is a tool to assist you, not a substitute for your own editorial judgment.

Nature of AI and inherent limitations:

AI technology, including large language models, is inherently probabilistic and may produce unexpected, inaccurate, incomplete, or inappropriate outputs despite our best efforts to ensure quality and safety. While we implement content safety measures and work to align AI outputs with social media platform guidelines, we cannot guarantee that AI-generated content will always be accurate, appropriate, free from errors, compliant with any particular platform's policies, or suitable for your intended purpose.

Disclaimers and limitation of liability for AI content:

  • WE DO NOT GUARANTEE that AI-generated content will conform to any particular social media platform's terms of service, community guidelines, content policies, or algorithmic preferences.
  • WE ARE NOT LIABLE for any consequences arising from your decision to publish AI-generated content, including but not limited to: social media account warnings, restrictions, suspensions, or bans; reputational harm; loss of followers or engagement; advertising account penalties; intellectual property claims; or regulatory actions.
  • WE ARE NOT LIABLE for any errors, inaccuracies, hallucinations, offensive content, or other defects in AI-generated outputs, even if such outputs were generated in response to reasonable inputs and instructions.
  • WE ARE NOT LIABLE for the actions, policies, or decisions of third-party AI providers (including OpenAI, Anthropic, AWS, Google, Fal AI, Replicate, or open-source model maintainers) that may affect the quality, availability, or nature of AI-generated content.
  • You acknowledge that AI technology is rapidly evolving and that the quality and characteristics of AI outputs may change over time.

Our commitment: We take content safety seriously and continuously work to improve the quality, accuracy, and platform compliance of our AI-generated content. We implement safety filters, follow platform content guidelines, and regularly update our systems. However, these measures reduce but do not eliminate the inherent risks of AI-generated content.

Open-source AI models: Some of our AI features are powered by open-source models, which may be subject to their own license terms and acceptable use policies. We ensure compliance with these licenses in our use of the models. If an open-source model's license changes or a model is discontinued, we may substitute an alternative model of comparable capability. Such changes may affect the characteristics of AI-generated content but will not materially reduce the core functionality of the Service.

7.3 Third-Party Content and Personal Data

You are responsible for ensuring that content you upload, create, or publish through the Service does not violate the rights of third parties. This includes but is not limited to:

  • Images containing identifiable individuals: You must have appropriate consent or legal basis to use images featuring identifiable people, particularly in commercial social media content.
  • No minors depicted: You represent and warrant that no person depicted, named, referenced, or otherwise identifiable in any content you upload, generate, schedule, or publish through the Service is under the age of 18. You further warrant that you will not upload identifying images, audio, or video of any person under 18 for any purpose, including AI processing.
  • Likeness consent for AI editing: Before uploading a photo, video, or voice recording of any person for AI editing, transformation, or likeness generation, you must have the documented, affirmative consent of that person (who must be an adult).
  • Personal data of third parties: If your content includes personal information about other individuals (names, contact details, testimonials, etc.), you are responsible for ensuring you have their consent or another lawful basis to publish this information.
  • Intellectual property: You must not upload or generate content that infringes on the copyrights, trademarks, or other intellectual property rights of third parties.

We are not liable for claims arising from your use of third-party content, likenesses, or personal data in your social media posts.

7.4 Organization Memory

Our AI may extract and store business facts from your interactions to improve future content generation (see Privacy Policy, Section 4.3). This extracted information is associated with your organization and is accessible to organization administrators.

7.5 Our Intellectual Property

The Service — including its technology, algorithms, AI models (to the extent we have proprietary models), software, user interface design, branding, trademarks, logos, documentation, and all related intellectual property — is and remains the exclusive property of Colega AI Inc. and its licensors.

Nothing in these Terms grants you any right, title, or interest in our intellectual property except the limited, revocable, non-transferable right to use the Service as described herein during your active subscription.

7.6 Feedback

If you provide us with feedback, suggestions, feature requests, or ideas about the Service, you grant us an unrestricted, perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such feedback into the Service without any obligation or compensation to you.

8. Social Media Platform Integrations

8.1 Third-Party Platforms

The Service integrates with third-party social media platforms including Meta (Facebook, Instagram), TikTok, LinkedIn, X/Twitter, Google Business Profile, and others. Your use of these integrations is subject to the terms of service and privacy policies of the respective platforms. We are not responsible for the actions, content, policies, or availability of any third-party platform.

8.2 Authorization

When you connect a social media account, you authorize us to access and interact with that account on your behalf as necessary to provide the Service, including:

  • Reading account and page information
  • Publishing content you have approved
  • Retrieving analytics, engagement metrics, and audience data
  • Managing scheduled content

You may revoke this authorization at any time by disconnecting the account in your settings.

8.3 Platform Changes and Limitations

Social media platforms may change their APIs, terms, features, rate limits, or data access policies at any time. Such changes may affect the availability or functionality of certain Service features. We are not liable for disruptions, limitations, or loss of functionality caused by third-party platform changes.

8.4 Platform Compliance

You are responsible for ensuring that your use of the Service complies with the terms of service and community guidelines of each connected social media platform. We are not responsible for any penalties, suspensions, or bans imposed by third-party platforms due to your content or activities.

8.5 Agency and Multi-Party Use

If you use the Service as an agency, consultant, or service provider to manage social media accounts on behalf of third-party clients:

  • You represent and warrant that you have obtained all necessary authorizations from your clients to connect and manage their social media accounts through the Service.
  • You are solely responsible for the relationship between you and your clients, including any agreements regarding content approval, publishing authority, and data access.
  • If multiple Colega AI accounts or organizations are connected to the same social media account, conflicts may arise (e.g., overlapping scheduled posts, duplicate content). We are not responsible for resolving such conflicts.
  • You are responsible for ensuring that your clients' data is handled in compliance with applicable privacy laws and that your clients are informed that their social media data will be processed through the Service.
  • We are not a party to any agreement between you and your clients and are not liable for disputes arising from your agency relationship.

8.6 Account Security and Connected Accounts

Because the Service has publishing access to your connected social media accounts, it is critical that you maintain the security of your Colega AI account. If your Colega AI account is compromised and an unauthorized party uses it to publish content to your connected social media accounts, we are not liable for any resulting damage, including but not limited to reputational harm, account suspensions, loss of followers, or regulatory penalties. You should immediately disconnect your social accounts and contact us at support@colega.ai if you suspect unauthorized access.

9. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your information. The Privacy Policy is incorporated into these Terms by reference.

By using the Service, you acknowledge that you have read and understood our Privacy Policy and consent to the data practices described therein, including the transfer of your data to the United States for processing and storage.

10. Service Availability

10.1 Uptime

We strive to maintain high availability of the Service but do not guarantee 100% uptime. The Service may be temporarily unavailable due to:

  • Scheduled maintenance (we will provide reasonable advance notice when practicable)
  • Emergency maintenance or security patches
  • Third-party service provider outages
  • Force majeure events (see Section 16.7)

10.2 Content Scheduling

The Service allows you to schedule content for future publication to your connected social media accounts. While we make commercially reasonable efforts to publish scheduled content at the designated time, we do not guarantee that scheduled posts will be published successfully or on time. Scheduled posts may fail due to:

  • Social media platform API outages, rate limits, or policy changes
  • Expired or revoked authentication tokens (see Section 10.3)
  • Network interruptions or server issues
  • Content rejected by the social media platform's automated review systems
  • Service maintenance or downtime

We are not liable for any damages, losses, or missed opportunities resulting from the failure or delay of scheduled posts, including time-sensitive promotions, product launches, event announcements, or marketing campaigns. We recommend monitoring your scheduled posts and maintaining alternative publishing methods for critical, time-sensitive content.

10.3 Social Media Connection Maintenance

Social media platforms may expire, revoke, or invalidate your authentication tokens at any time without notice. This can happen due to password changes, platform security updates, permission policy changes, or platform-side account reviews. When tokens expire, the Service cannot publish content or retrieve data from the affected account until you re-authenticate.

You are responsible for maintaining active, valid connections to your social media accounts. We will make reasonable efforts to notify you when we detect that a connection has become invalid, but we cannot guarantee detection in all cases. We are not liable for failed posts, missed schedules, or data gaps resulting from expired or revoked tokens.

10.4 Support

We provide customer support via email (support@colega.ai) and in-app channels. Response times and support scope vary by subscription plan.

11. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
  • WARRANTIES OF ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT
  • WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
  • WARRANTIES THAT AI-GENERATED CONTENT WILL BE ACCURATE, ORIGINAL, COMPLETE, OR SUITABLE FOR ANY PURPOSE
  • WARRANTIES THAT DEFECTS WILL BE CORRECTED

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IN SUCH JURISDICTIONS, THE ABOVE EXCLUSIONS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW. NOTHING IN THESE TERMS AFFECTS YOUR STATUTORY RIGHTS AS A CONSUMER THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • No indirect damages: Colega AI Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, goodwill, or anticipated savings, resulting from your use of or inability to use the Service.
  • Liability cap: Our total aggregate liability for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the total amount you paid us in the 12 months preceding the event giving rise to the claim, or (b) USD $100.
  • Third-party actions: We are not liable for any damages resulting from actions taken by third-party social media platforms, including account suspensions, content removals, algorithm changes, or policy enforcement.
  • AI content: We are not liable for any damages, claims, fines, or penalties arising from content generated by the AI features that you choose to publish or distribute.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. NOTHING IN THESE TERMS EXCLUDES OR LIMITS OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FRAUD OR FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY LAW.

13. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Colega AI Inc., its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any applicable laws or regulations
  • Your violation of any rights of a third party
  • Content you create, approve, publish, or distribute through the Service, including AI-generated content
  • Your breach of any social media platform's terms of service through your use of the Service

This indemnification obligation does not apply to the extent that the claim arises from our breach of these Terms or our negligence.

14. Termination

14.1 Termination by You

You may cancel your subscription and delete your account at any time:

  • Through your account settings in the platform
  • By contacting support@colega.ai
  • For mobile subscriptions, through your device's app store subscription management

14.2 Termination by Us

We may suspend or terminate your account:

  • Immediately, without prior notice, if:
    • You materially violate these Terms
    • You engage in fraudulent, illegal, or abusive activity
    • Your use of the Service poses a security risk to us or other users
    • Required by law or a valid legal order
  • With 30 days' written notice for any other reason

14.3 Data Export

You may request an export of your data before or within 30 days after account termination by contacting support@colega.ai. We will provide your data in a commonly used, machine-readable format (such as JSON or CSV), including your content, media files, scheduled posts, and organization settings. Data export requests made more than 30 days after termination may not be fulfillable, as your data may have been deleted in accordance with our Privacy Policy.

14.4 Effect of Termination

Upon termination of your account:

  • Your right to access and use the Service ceases immediately (or at the end of your current billing period for voluntary cancellation)
  • You have 30 days from termination to request a data export (see Section 14.3)
  • We will delete your personal data within 30 days after the export window, subject to our data retention obligations (see Privacy Policy, Section 8)
  • You remain responsible for any outstanding fees accrued before termination
  • If we terminate your account without cause, you will receive a pro-rata refund for any prepaid fees covering the unused portion of your subscription
  • The following sections survive termination: 7 (Content and IP), 11 (Warranties), 12 (Liability), 13 (Indemnification), and 16 (General)

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of changes by:

  • Posting the updated Terms on our website with a new "Last updated" date
  • Sending an email notification for material changes
  • Displaying a prominent notice within the platform for material changes

Material changes will take effect 30 days after notification. Non-material changes (e.g., formatting, clarifications) take effect when posted.

Your continued use of the Service after the effective date of changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and may cancel your subscription for a pro-rata refund of prepaid fees.

16. General Provisions

16.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

16.2 Dispute Resolution

Informal resolution: Before filing any formal dispute, you agree to contact us at support@colega.ai and attempt to resolve the dispute informally for at least 30 days.

Arbitration: If informal resolution fails, any dispute arising from these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules in Wilmington, Delaware. The arbitrator's decision shall be final and binding.

Class action waiver: TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS AND NOT AS PART OF A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

Exceptions: Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

EU/EEA consumers: If you are a consumer in the EU/EEA, nothing in this section deprives you of the protection of mandatory consumer protection laws in your country of residence, including your right to bring claims in your local courts. You may also use the European Commission's Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr.

16.3 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

16.4 Waiver

Our failure to enforce any right or provision of these Terms at any time shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Colega AI Inc.

16.5 Entire Agreement

These Terms, together with the Privacy Policy and any applicable Data Processing Agreement, constitute the entire agreement between you and Colega AI Inc. regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral.

16.6 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets. Any attempted assignment in violation of this section is void.

16.7 Force Majeure

We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, government actions, power failures, internet outages, or third-party service provider failures.

16.8 Notices

Notices to you will be sent to the email address associated with your account. Notices to us should be sent to support@colega.ai or by mail to our registered address. Notices are deemed received when sent by email (upon delivery confirmation) or by mail (upon receipt).

16.9 Language

These Terms are drafted in English. In the event of any conflict between the English version and any translated version, the English version shall prevail.

17. Contact Us

If you have any questions about these Terms of Use:

  • Email: support@colega.ai
  • Mail: Colega AI Inc., 1007 N Orange Street, 4th Floor, Suite #1382, Wilmington, Delaware 19801, United States
  • Website: colega.ai