Effective Date: 01/01/2024

Colega AI (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application, LINE chatbot, WhatsApp bot, and other related services (collectively, the “Services”). By using the Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

When you use our Services, we may collect personal information such as:

  • Name

  • Email address

  • Phone number

  • Restaurant name

  • Social media account information

  • Any other information you choose to provide

Usage Data

We collect usage data automatically when you use our Services, including:

  • IP address

  • Browser type

  • Operating system

  • Access times and dates

  • Pages viewed

  • Referring URLs

  • Online activity related to our Services

2. How We Use Your Information

We use the information we collect for a variety of purposes, including:

  • To provide, operate, maintain, and improve our Services

  • To communicate with you, including to respond to your inquiries and provide customer support

  • To personalize your experience and tailor the Services to your preferences

  • To send you promotional materials and other information about our Services

  • To monitor and analyze usage patterns and trends to improve our service

  • To protect the security and integrity of our Services

  • To comply with legal requirements and prevent fraudulent activities

3. How We Share Your Information

We may share your information with:

  • Service Providers: We use third-party vendors to support our Services, including Planetscale for MySQL database management, AWS for cloud services, Amplitude and Google Analytics for usage analytics, and OpenAI and Gemini for AI-powered functionalities.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company.

  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

  • Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and that of our users or the public.

4. Data Security

We implement reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any personal information to us.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. When your information is no longer required, we will delete it or anonymize it in a manner consistent with industry standards.

6. Your Choices

  • Opt-Out: You can opt-out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.

  • Access and Update Information: You may access, correct, or delete your personal information by logging into your account or contacting us directly.

  • Do Not Track: We do not currently respond to Do Not Track signals.

7. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of the Services after any changes signifies your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@colega.ai